At Acorn Garden Houses, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles.
We may collect personal information from you when you interact with our website, inquire about our bespoke building services (such as conservatories, pool houses, or al fresco areas), or engage us for a project. This information may include:
Name and contact details (email, phone number, and address).
Details regarding your property or project requirements.
Information provided through our contact forms or during consultations.
Web analytics data (IP address, browser type, and page interactions) to improve our website experience.
We use the information we collect to:
Provide you with information, quotes, and services related to our building and design offerings.
Communicate with you throughout the design and construction process.
Improve our website and customer service.
Comply with legal and regulatory obligations.
We do not sell or rent your personal information. We may disclose your information to third parties only when necessary to fulfill our services, such as:
Architects, design firms, or landscape consultants involved in your project.
Contractors and sub-trades required for construction.
Legal or regulatory authorities if required by law.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or out of date.
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the site.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
If you have any questions about this Privacy Policy, wish to make a complaint regarding your privacy, or would like to access your personal information, please click here to view our contact details in the footer of this website.
